Returns & Terms of Service

30-Day Risk-Free Refund Policy

You may try the product for up to 30 days from the date of delivery. If you are not satisfied for any reason, simply send the product back to us within the 30-day period.

Once we receive your returned product, we will process your refund.

Return Requirements

To qualify for a refund:

• The product must be returned within 30 days of delivery.
• The product must be sent back to our return address.
• Proof of purchase may be required.
• The product should be returned with any included accessories, packaging, or materials when possible.

Return Shipping

Customers are responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

Refund Processing

After we receive and inspect your return, we will issue your refund to the original payment method. Refunds may take several business days to appear depending on your payment provider.

Damaged or Incorrect Items

If your product arrives damaged, defective, or incorrect, please contact us right away at admin@aura-clinic.co so we can make it right.

1. About Us

This website is operated by Aura Clinic. References to "we", "us", and "our" refer to Aura Clinic. We offer this website, including all information, tools, and services available from this site to you, subject to your acceptance of all terms, conditions, policies, and notices stated here.

2. Use of This Website

By using our site, you confirm that you are at least the age of majority in your jurisdiction and have given us your consent to allow any of your minor dependants to use this site. You must not use our products for any illegal or unauthorised purpose.

3. Products & Orders

We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance.

4. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

5. Payment & Billing

You agree to provide current, complete, and accurate purchase and account information for all orders. You agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

6. Shipping

We aim to dispatch orders promptly. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by third-party carriers, customs, or circumstances beyond our control.

7. Intellectual Property

All content on this website — including text, images, graphics, logos, and product descriptions — is the property of Aura Clinic and may not be reproduced, distributed, or used without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Aura Clinic shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount paid for the product in question.

9. Changes to Terms

We reserve the right to update or change these terms at any time. Your continued use of the website after any changes constitutes your acceptance of the new terms.

10. Contact

For any questions about these terms, please contact us at admin@aura-clinic.co.